What Happened to LugLess after Shark Tank?
What is LugLess?
LugLess is a baggage rental service that enables users to travel without their bags. The LugLess brand caters to a wide spectrum of travelers, from students to corporate travelers (through partnerships with organizations such as Student Universe) (via its integration with the Concur expense management system).
Brian Altomare is the creator of LugLess, a New York-based firm that sells out-of-the-ordinary things including bicycles ($179), skis ($79), and golf clubs ($89).
Clients who travel with LugLess save money on airline baggage fees, skip long queues at check-in and baggage claim, and minimize the chance of their luggage being misplaced by the airline.
Who is LugLess’s originator?
Brian Altomare founded LugLess, a New York-based company that offers strange products including bicycles, skis, and golf equipment.
Clients who fly LugLess save money on airline baggage fees, avoid long queues at check-in and baggage claim and reduce the danger of their luggage being misplaced by the airline.
Using LugLess eliminates the effort and anxiety of hauling luggage through airports, check-in offices, and security.
Furthermore, airlines losing luggage is a concern for many travelers, particularly frequent flyers who bring valuables with them, but LugLess may alleviate this concern.
LugLess is unique in that they offer a $500 money-back guarantee if the luggage does not arrive at their intended final destination, which distinguishes them from many airlines.
LugLess was founded to avoid the wasteful, antiquated, and broken procedure of luggage check-in. Their solution uses current logistics networks to make transporting bags more convenient and less expensive than checking a suitcase.
What Happened to LugLess’ Pitch on Shark Tank?
Brian thinks that the Sharks will help him develop the critical alliances and initial capital needed to launch LugLess.
Brian entered the Shark Tank looking for $100,000 in return for a 10% stake in his company, which is worth $1 million.
He then goes on to explain to the Sharks that the principle is simple: Instead of paying hefty airline fees and having their luggage disappear in transit, frequent flyers may save money by using the less priced and more customer-service-oriented LugLess service.
When comparing the business model to that of FedEx, Brian claims that his service is 20-60% less expensive since he buys freight in bulk. Revenues totaled $215,000 in the first year of operation.
Kevin asks Brian why he hasn’t licensed the service to airlines, and Brian says that he has focused his efforts on dealing with hotel chains and other travel-related businesses.
Robert Herjavec sees this as a premium service, believes the customer’s cost will be too high, and so departs from the deal.
Kevin O’Leary compares the company’s strategy to the mobile phone industry, where margins are razor-thin and competition is strong. He concludes that the risk is too large and departs from the deal as well.
Daymond John isn’t sold on the idea and has backed out of the deal. Lori Greiner believes the competition is too fierce, and she is being priced out of the deal.
Mark Cuban feels LugLess is at a big competitive disadvantage, does not believe the service is cost-effective or simple enough for its customer base, and hence fails to prosper and he exits the partnership.
Brian finally leaves Shark Tank without a deal.
What happened to LugLess after it was rejected by Shark Tank?
Despite his loss on the Shark Tank, Brian continued to expand his company after the show. The company’s social media profiles and website are still operational, and the company is still profitable.
Following his participation on Shark Tank, Brian shifted his attention to the high-end traveler, for whom price is less of a problem, as well as the budget-conscious customer.
With international customers, the firm may offer a discount as a result of bulk purchase of services, decreasing his price point.
The travel company has carved out a niche for itself in the industry. While the market is too small for a Shark transaction, the luggage distribution sector has shown to be profitable for entrepreneurs.
Due to the company’s success, it was purchased in 2014 for an unknown yearly income by Luggage Forward, the global leader in door-to-door luggage delivery.
LugLess’s competitors
LugLess competes with firms that provide comparable services. Some of their competitors are listed below. Baggage, SendMyBag, Luggage Forward, LUGGAGE FREE, Neighborhood Parcel, B-tify Online, Airport, and Sherpr are some of the services available.
LugLess’s Net Worth
During the Shark Tank Pitch, the firm was valued at $1 million, and it provided a wide range of services to its customers. This means that the company’s valuation has grown in 2021.
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LugLess FAQs
What does LugLess do?
LugLess is a luggage delivery service that lets people travel without bringing their bags.
What do you mean by “travel without your bags”?
If customers sign up for LugLess, they will ship their bags to a destination and then deliver them to the final destination of their choice. If need be, they will even send them back home, saving them any worry about losing or misplacing their luggage during travel.
Who developed LugLess?
Brian Altomare founded LugLess, a New York-based company that offers strange products including bicycles, skis, and golf equipment. Clients who fly LugLess save money on airline baggage fees, avoid long queues at check-in and baggage claim, and reduce the danger of their luggage being misplaced by the airline.
How can LugLess help me?
Using LugLess eliminates the effort and anxiety of hauling luggage through airports, check-in offices, and security.
How does LugLess operate?
Using LugLess is easy. The steps are Register for service by providing their contact info, flight info, etc., then schedule the pick-up time. All they need to do is leave a key hidden outside their house or in a secret spot so the delivery driver can let himself in to pick up their suitcase.
Is LugLess safe to use?
Using Pick-up and Delivery services is more secure as a lot of times, luggage gets lost or damaged. And hotels have better security measures.
How big is the market for LugLess?
The niche market for this product is quite small but profitable.
How much does LugLess cost?
The cost is dependent on the size of the bag, number of bags, and distance of the destination to New York.
How can I get a discount?
To get a discount, customers must have their flight booked a few days in advance.
Does LugLess provide services to international customers?
Yes definitely. A lot of the time customers travel internationally and need help carrying their luggage from one country to another.
How do I make payment?
Currently LugLess accepts credit cards and PayPal.
Can I speak to the CEO?
Brian is the Chief Executive Officer of LugLess.
How many bags can I ship with one order?
It depends on the size of the bags. It ranges from 5 up to 35 bags per order.
Can I pay for my order over time?
Yes, customers can make an installment payment on their order by paying in 3 installments at different times and a special offer will be applied to their total bill.
How can I cancel my service?
To cancel a service, please email [email protected]
Is there a refund?
Yes, if you wish to cancel your order, then please email [email protected] and indicate reason for cancelling to receive a refund For example: return of goods (wrong size / wrong goods / goods not as described / goods in faulty condition / damaged goods) etc.
